REFUND/RETURN POLICY

We hope your Windsor Grace Apothecary products bring you moments of care and delight. If something isn’t quite as you hoped, we’ll make the return process as effortless as possible.

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Returns are accepted within 30 days of purchase for items bought directly through our website. Products must be unopened and in their original condition. A $10 restocking fee applies, and return shipping is the responsibility of the customer.

We’re unable to process returns for items purchased through retail partners or third parties.

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If your situation falls outside these guidelines, please email us at windsorgraceapothecary@gmail.com — we’ll always do our best to find a kind and fair resolution.